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Stellanex
Home Services About Portfolio Contact
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Privacy Policy

This Privacy Policy explains how Stellanex Ltd collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and ensuring transparency in our data processing practices.

Last updated: 15th January 2026

Data Controller Information

Stellanex Ltd is the data controller for the personal information we collect and process. We are registered in Scotland with company registration number 85362419. Our registered address is 276 High Street, Edinburgh, EH6K 3RX, Scotland.

Data Collection

The data we collect from you depends on how you interact with our website and services. We collect personal information that you voluntarily provide to us when you contact us, request information about our services, or engage with our knowledge management solutions. This data collection enables us to provide you with relevant information and respond to your enquiries effectively.

We may collect the following types of personal information:

  • Contact details including your name, email address, phone number, and company information
  • Communication records including messages sent through our contact forms or email correspondence
  • Technical information such as your IP address, browser type, and device information when you visit our website
  • Professional information related to your knowledge management requirements and business needs

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Legitimate Interest: We process your data to respond to enquiries and provide information about our services
  • Consent: Where you have given specific consent for marketing communications or cookies
  • Contract: To fulfil our contractual obligations when providing services to you
  • Legal Obligation: To comply with applicable laws and regulations

How We Use Your Information

We use your data to provide and improve our knowledge management services, respond to your enquiries, and maintain our business relationship with you. Specifically, how we use your information includes communicating with you about our services, processing your service requests, and ensuring the security and functionality of our website.

Your personal information may be used for the following purposes:

  • Responding to your enquiries and providing information about our knowledge management services
  • Processing and fulfilling service requests and contracts
  • Improving our website functionality and user experience
  • Sending relevant business communications where you have consented to receive them
  • Complying with legal and regulatory requirements
  • Protecting our business interests and preventing fraud or misuse of our services

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to maintain confidentiality.

We may disclose your personal information in the following circumstances:

  • To service providers who help us deliver our knowledge management services
  • When required by law or to respond to legal processes
  • To protect our rights, property, or safety, or that of our clients or others
  • In connection with a business transfer, merger, or acquisition

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The specific data retention period depends on the type of information and the purpose for which it was collected.

Generally, we apply the following retention periods:

  • Contact form enquiries: 3 years from last contact
  • Client records: 7 years after contract completion for legal and tax purposes
  • Marketing communications: Until you unsubscribe or withdraw consent
  • Website analytics data: 26 months as per Google Analytics default settings

International Data Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

Your Rights

Under GDPR and UK data protection laws, you have several rights regarding your personal information. Your rights include the ability to access, correct, or delete your personal data, as well as the right to restrict processing or object to certain uses of your information.

You have the following rights:

  • Right of Access: Request copies of your personal information
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Request transfer of your data to another organisation
  • Right to Object: Object to processing based on legitimate interests or for marketing purposes
  • Right to Withdraw Consent: Withdraw consent where processing is based on consent

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, secure servers, access controls, and regular security assessments.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us using the details below:

Email: privacy@stellanex.top

Phone: +44 1315390339

Post: Privacy Officer, Stellanex Ltd, 276 High Street, Edinburgh, EH6K 3RX, Scotland

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with data protection laws. You can contact the ICO through their website at ico.org.uk or by phone on 0303 123 1113.

Stellanex Ltd

276 High Street
Edinburgh, EH6K 3RX
Scotland

Registration Number: 85362419

VAT Number: GB856341725

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Contact Details

+44 1315390339

contact@stellanex.top

Mon-Fri: 9:00 - 18:00

© 2026 Stellanex Ltd. All rights reserved. Registration Number: 85362419

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